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Transferring your files to us, with SFTP

SFTP is a method of transfering files from your local machine to the remote server.  WinSCP is one free program for doing this, others are listed further down.

SFTP is similar to FTP, however it uses SSH authentication to establish an encrypted connection, meaning that your data travels from you to us securely.

You may hear of SCP clients that will do the same thing. This is a slightly older protocol and while it will still work at Extraction Hosting, we prefer SFTP and recommend our customers to do the same.
We will however, describe the use of WinSCP, an SCP client, because it is the only freeware client we have found for Windows.

Installing WinSCP 3.8.2 for Windows 9x/ME/NT/2000/XP

The following is a brief overview for installing WinSCP on your Windows workstation.
For more information, check out the WinSCP home page.

Download WinSCP from its home page. Save it on your desktop.
Note that WinSCP has likely been updated since this guide was written, but the basics will still be the same.
Double click the installer on your desktop to install WinSCP (this guide is for WinSCP 3.8.2):

  1. Click Next on the window that pops up, accept the license agreement and click Next again.
  2. Click Next to choose the default location to install WinSCP to.
  3. If you do not need to use public keys, untick Pageant and PuTTYgen. If you do not know what public keys are, you do not need them. Also untick the drag   drop shell extension, unless you fancy rebooting. Click Next.
  4. Click Next to create the shortcuts in the Start Menu, under the folder "WinSCP3".
  5. The defaults that are ticked on the next page are fine, although I would personally tick the Quick Launch icon too. You only need to tick the last option if you wish to SCP or SFTP from the windows command prompt. If you don't know what this means, you don't need it. Click Next.
  6. I recommend the default setting on this screen - Norton Commander interface - it is the quickest to work with. There is no need to tick "Show advanced login options". Click Next.
  7. Click Install. When WinSCP has installed, click Finish to run WinSCP3.

Using WinSCP

Once installed, WinSCP will start. If it doesn't, run it from the shortcut in your start menu.

  1. You will see a window titled "WinSCP Login".
  2. Type in the "Host name" box.
  3. Leave the port number as it is (port 22).
  4. Enter your Extraction Hosting user name and password in the relevant boxes.
  5. Select "SFTP" only, the right of the three radio buttons.
  6. Click the "Save..." button and answer the question about storing your password. If you are using your home PC, you should be safe to click OK, but click Cancel if you are using anyone else's computer.
  7. Click OK to save the session as the given name.
  8. Now select your saved session from the list, and click "Login".
  9. If this is the first time you have used WinSCP to connect to Extraction Hosting, you will be given a warning about the server's host key not being cached. This is normal the first time you connect, click Yes.
  10. You will be presented with a 2 pane layout with your computer's hard drive on the left, and your web space on the right.

To copy files to your webspace, simply find the file on your computer on the left hand side of the window (double clicking the ".." (parent directory), takes you back up one directory), and drag it to your web space on the right hand side of the screen. You can copy from your webspace back to your computer, by dragging files in the opposite direction.

If you have forgotten your password or any of the other details, or would like further help, please e-mail us.

Other SFTP programs

There are other SFTP (and SCP) programs, some of which require payment to use:

  1. PenguiNet
  2. CuteFTP Professional
  3. Secure iXplorer
  4. PSFTP - Putty's command line SFTP tool
  5. OpenSSH